Stickylink Workspace, Terms of Service

Last updated: August 4, 2026

1. What Workspace is

Stickylink Workspace is a multi-tenant SaaS workspace that pairs a one-time purchase of physical QR stickers (the "Industrial Lab Roll") with an optional recurring subscription (the "Secure Workspace") that provides audit logging, templates, multi-QR asset mapping, and Excel export.

2. Beta status

Workspace is offered as a beta product. It is provided "as is" and "as available" and may have bugs, downtime, and evolving features. We are actively working toward SOC 2 Type II and other attestations, see the Compliance Roadmap, but no such attestations exist today.

3. Prohibited data (IMPORTANT)

You may not upload, transmit, or store the following categories of data in Stickylink Workspace:

• Protected Health Information (PHI) subject to HIPAA
• Payment card data subject to PCI DSS (cardholder numbers, CVV, etc.)
• Classified national security information, at any level
• ITAR- or EAR-controlled technical data
• Clinical trial records subject to 21 CFR Part 11 or FDA electronic-records rules
• Any data your organization is contractually or legally required to keep in a certified environment (ISO 27001, FedRAMP, HITRUST, etc.)

If you cause us to receive such data, we may suspend your account and delete the data without notice. You indemnify us against any resulting regulatory action.

4. Pricing

Industrial Lab Roll: $45 USD one-time per 500-sticker roll, plus shipping and applicable tax. Secure Workspace: $15 USD per month per organization, billed monthly, cancellable at any time. Cancellation takes effect at the end of the current billing period; the workspace becomes read-only after that.

5. Domain-based accounts

Workspace organizations are keyed to your corporate email domain. The first user on a given domain becomes the organization admin; subsequent signups on the same domain require admin approval. You represent that you are authorized to bind the entity that owns your email domain to these Terms.

6. Immutable audit log

The audit log is append-only by design and is not editable, exportable-with-deletions, or removable except through account termination. This is a feature, not a bug, intended to support your inspection cycles.

7. Data retention & archival

"Deleted" assets are archived rather than hard-deleted so historical records remain queryable. On account termination, we retain data for up to 90 days for restoration, after which it may be permanently removed.

8. Governing law

These Terms are governed by the laws of the United States, without regard to conflict of law principles. Disputes will be resolved in the state and federal courts of your principal place of business unless the parties agree otherwise in writing.

9. Disclaimers

Workspace is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted availability or that data will be preserved without loss.

10. Limitation of liability

To the maximum extent permitted by law, Stickylink and its team will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data arising out of your use of Workspace. Our total liability for any claim relating to Workspace will not exceed the greater of $100 or the amount you paid us for Workspace in the 12 months preceding the claim.

11. Indemnification

You agree to defend and indemnify Stickylink from any claim arising out of the data you upload (including any prohibited data listed above), your use of Workspace, or your violation of these Terms or any law.

12. Changes

We may update these Terms. Material changes will be announced in-app or by email. Continued use after the update constitutes acceptance.

Questions? Contact us at hello@stickylink.io.